Complaint management and mediation

At travelclaims.org we have over thirty years’ experience of travel claims, holiday claims and travel insurance claims management.  To travel service providers we offer a range of travel and holiday complaint and claims management services, tailored to suit each company’s needs.

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To travel service providers and their customers, we offer claims mediation services when stalemate has been reached in the complaint handling process.  Mediation can be applied for by either party and is non-binding.  See our “Mediation” page for further details.

For more details click on the relevant page or contact us via either the “Contact” page, by email at enquiries@travelclaims.org or by telephone on 0333 880 2285.